QCOSTARICA — A series of recent changes carried out by Costa Rica’s immigration service, the Dirección General de Migració, will allow the Juan Santamaría International (San Jose) Airport – SJO – to process arrivals and departures of tourists in less than one hour.
Is it an unrealistic or fanciful dream? Not quite. The speed and efficiency of the process are already becoming apparent.
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These initiatives not only address the concerns of travelers but have also enabled the primary international airport in Costa Rica to operate more efficiently, and awarded as the best regionally in Central America and the Caribbean at the Skytrax World Airport Awards 2024.
This global organization highlights the joint work of airport authorities, as well as commercial and institutional allies, who have managed to improve the traveler experience.
The average duration of departure procedures in March was reduced considerably, with an average of 23.8 minutes between 4:00 am and 7:00 am, and 44.3 minutes between 10:00 am. and 1:00 pm; as to international arrivals, passengers took an average of 33.1 minutes between 11:00 am and 3:00 pm, and 36.9 minutes between 6:00 pm and 11:00 pm.
“The improvement in processing times not only benefits travelers but also strengthens the reputation of the airport as one of the best in the world, providing a more efficient and safe experience for those who transit through its facilities,” highlighted Mario Zamora, Minister of Security and Government.
For 2024, from January 1 to April 9, the San Jose airport processed 1,635,257 entries and 1,628,783 departures.
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