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Patients report delays of several days to receive emergency care at public hospitals

QCOSTARICA — Two patients have filed a complaint with the Constitutional Court, also known as Sala IV, to assert their rights through appeals for protection, after having suffered a series of calamities in the emergency services at the public hospitals in Heredia (the San Vicente de Paúl) and Alajuela (the San Rafael).

In the first case, which dates back to January 13, Dionicio Alvarado Rivas, a patient with a heart problem called Hypertrophic Cardiomyopathy, in his filed document explains how, when he sought medical help at the Heredia hospital after suffering severe pain, shortness of breath, vomiting and a very high fever, was told to remain under observation for further evaluations, was placed in a wheelchair in the emergency department and where he remained in for more than 72 hours.

Given this, the high court determined in a ruling dated February 2, to partially declare the appeal admissible, ordering the director of the hospital and the head of the emergency department to refrain from repeating the event.

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On the other hand, a patient who went to the Alajuela hospital on February 8 due to intense abdominal pain and high fever, told the magistrates that since his arrival at the hospital, was told that he had to wait at least a week for an ultrasound.

For this reason, the judicial body requested a detailed report from the authorities of the medical center, with a maximum time of three business days for its submission.

Both appeals were processed by lawyer Mario Alberto Zamora Cruz, who contacted the media to make the facts known.

To date, no official statement has been made by authorities of either hospital or the CCSS press office, only to say they would not comment while the cases are being processed.

 

 

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