QCOSTARICA — The Municipality of San José, has launched a new digital tool called “Reporte Ciudadano” (Citizen Report). Its objective is to make it easier for residents of Costa Rica’s capital city, to report critical pollution hotspots related to the improper disposal of solid waste.
Using an online form—available via a web link and a QR code—residents can easily and anonymously report situations such as garbage accumulation or failure to comply with established waste collection schedules.
San José mayor, Diego Miranda, explained that the municipality’s cleaning teams will process the reports as quickly as possible. This action is part of a broader strategy to improve cleanliness, urban order, and public health.
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“As Mayor of San José, I am pleased to announce the launch of a new citizen reporting tool that will allow our residents to communicate directly, quickly, and easily with the Municipality to report sources of trash pollution and report individuals or businesses that are not complying with established waste collection schedules. This initiative is part of our master plan to clean and beautify our capital, strengthening the sense of citizen co-responsibility and working together for a cleaner, more orderly, and more dignified San José for all,” Miranda said.
This tool is part of a comprehensive urban cleaning plan that includes the modernization of collection equipment, information campaigns about schedules and types of waste, and the approval of a new regulation that will allow for the sanctioning of those who litter the city.
The QR code and the link to the form are available on the Municipality’s official website and on its social media channels.
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