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New INS app with a more dynamic and personalized approach

QCOSTARICA — Users of INS Movil, the new app from the Instituto Nacional de Seguros (INS) will be able to find out the amount of the 2025 Marchamo (vehicle registration fee), as well as manage insurance coverage and access a wide range of services from the comfort of their phone, tablet or laptop.

This new platform replaces the previous version, INS 24/7, and comes with a more dynamic and personalized approach, responding to the demand for efficient and accessible digital services.

INS Móvil focuses on optimizing the user experience, incorporating an intuitive interface that facilitates access to various procedures related to policies, compensation and assistance.

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Some of the functionalities include:

  • Consultation of insurance policies and procedures: From the app, the user can check the status of their current policies and manage coverage directly.
  • Management of compensation and medical expenses: The application facilitates the submission of requests for reimbursements, pre-authorizations and medical check-ups. In addition, it allows the issuance of a virtual card for medical expense coverage, speeding up the process significantly.
  • Comprehensive assistance: INS Móvil provides users with home and vehicle assistance services, including repairs, tire changes, roadside assistance, and towing services. It is also possible to request taxi services and other support in emergency situations.
  • Accident reporting and inquiries about medical providers: Users can quickly report accidents through the app, and access a database of medical providers and appraisal services.
  • Access to virtual medicine services: INS Móvil also incorporates remote medicine services, allowing policyholders to access virtual consultations.

Additionally, INS has worked on a more robust technological infrastructure to ensure the stability and performance of the application.

With this update, latency is reduced and system reliability is improved, allowing for a fluid and uninterrupted experience.

Users can access a secure digital ecosystem that keeps their data protected and allows them to browse in a more stable environment.

The app can be downloaded from the Play Store for Android  and from the App Store for iOS. It is also very easy to use. You only need to create a username and password to access these services. If you already have an INS online username and password, you can log in with these credentials.

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